Shipping & Delivery

Shipping & Delivery
All Mouteenoo orders placed before 3pm PST will ship the same business day from our Amazon's US warehouse. Standard shipping takes 6-7 business days. Priority shipping takes 2-4 business days. Overnight Express is also available when buying in our Amazon store: To US Amazon. Please note that business day does not include Saturday, Sunday and national holidays.

Depending on where you place your order, we also ship from our Amazon Germany warehouse (To Germany Amazon),  Amazon France warehouse (To France Amazon) and our Hong Kong warehouse.  Standard shipping takes 6-7 business days. Priority shipping takes 2-4 business days. We do everything we can to ensure your order is delivered on time.

FAQ
Do you ship to PO Box?
Yes. For PO Box address, we use Postal Service.

How long does it take to receive international orders?
For international orders, we offer 2 shipping options:

  1. International Standard. Our carrier will deliver your order to the customs of your country within 5 business days. From there, your country's customs will take time to process and release your order to the postal service. The total transit time really depends on the efficiency of these institutions in your country. It varies from country to country, ranging from 2 to 5 weeks.
  2. International Express. We use EMS and FedEx to deliver international express shipments. The total transit time varies from country to country, ranging from 4 to 15 days.